Kenya Power has introduced a new digital meter-reading technology designed to enhance billing accuracy and address longstanding customer complaints about estimated or incorrect bills. In a press ...
Kenya Power has urged customers to allow its staff to access their electricity meters and meter boxes, including opening them when necessary, as the company rolls out a new Optical Character ...
Kenya Power says the adoption of OCR marks a major step in modernising the company’s billing operations. Kenya Power has begun rolling out a new digital meter-reading system designed to enhance the ...
The notice comes as the company continues to adapt to fresh changes in meter reading and billing for customers countrywide, despite several roadblocks.