A process map is a visual diagram of a process that involves multiple steps. Maps help give managers a comprehensive overview of a process in order to spot inefficiencies, slack time or bottleneck ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Taylor said an analysis of the process found that too many “clean” files that could be handled quickly were languishing as the process focused on tougher cases. He shifted that emphasis over time, and ...