When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

By Yangchula Bhutia Georgios Bouloukakis, University of Patras; Institut Mines-Télécom (IMT) “Edge computing”, which was ...

Intelligent automation is more than just a buzzword. It represents the fusion of AI and automation and emphasizes the importance of thoughtfully orchestrating every process from start to finish. While ...

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Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

To a layperson, technology and biological life may seem like opposite poles. However, the tech industry regularly draws lessons from living organisms, striving to build tools and systems that not only ...

Explore the role of AI automation in transforming enterprises and redefining business automation strategies for intelligent growth ...