Top-tier members of Norwegian Cruise Line’s loyalty program will no longer be eligible for the most elite perks on its sister ...

If you’re planning to use your Latitudes points for a luxury upgrade, you’ll want to check your status immediately.

Top loyalty benefits are being removed from an upcoming Carnival Miracle sailing, but only for Platinum guests.

Carnival Cruise Line has had to remove coveted loyalty perks from three upcoming sailings for Platinum VIFP members.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Loyalty is sustained by trust. As consumers gain more choice in how they pay, programs that recognize real behavior rather than legacy structures will define the next era of loyalty.