How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...
diginomica

ServiceNow ends the AI add-on era and defines its new platform approach

To understand what ServiceNow announced today, it helps to understand what ServiceNow has always been at its foundation - and ...

Why ServiceNow (NOW) still has an edge in agentic AI despite investor concerns

ServiceNow, Inc. (NYSE:NOW) is one of the fastest-growing agentic AI stocks to buy. However, investors still want proof that ...

ServiceNow CEO builds new business model around AI

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.
Blockonomi

ServiceNow (NOW) Stock Plunges Nearly 8% Amid Geopolitical Chaos and AI Disruption Concerns

ServiceNow (NOW) stock tumbled 7.86% Friday amid Middle East tensions and Anthropic's AI agents launch, deepening 2026 losses ...
SiliconANGLE

ServiceNow enhances Now Assist generative AI agents with ‘bring your own model’ experience

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

New Context Engine provides the enterprise context to ground every decision made by AI agents. Build anywhere, deploy on Serv ...
VentureBeat

ServiceNow positions itself as the control layer for enterprise AI execution

ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...