Ryanair denied a widow a refund for two plane tickets her late husband bought last year. Yvonne Shields, 44, attempted to cancel Colin Shields’s flight from Edinburgh to Venice after he died in April.

Ryanair has been forced to refund a passenger after charging them for hand luggage. (Getty) Ryanair has been ordered to refund a customer who complained that they should not be charged a fee for hand ...

Airline has refused refund after our flight was diverted because of bad weather and we were left on the plane for six hours ...

A victim of the mass stabbing on a train in Cambridgeshire has described Ryanair’s decision to deny him a refund as “sad and childish”. Stephen Crean, 61, was due to fly to Austria on Wednesday 5 ...

The nightmare journey saw the Brit stuck on the tarmac for six hours after weather-related disruption.