Gateway Global AI is building a voice-first platform that integrates AI agents and business systems into a single operational ...

ST. LOUIS, Mo. – Service provider Interface Systems announced the release of its intelligent, AI-based voice-down system the company said is designed to automatically detect and discourage loitering ...

Voice AI agents have compelling enterprise use cases, but integrating them with existing telephony systems poses many ...

Voice interfaces are entering a new phase. After years of limited adoption, the field is experiencing a resurgence, driven by real-time large language models, multimodal assistants, and a wave of new ...

St. Louis, MO (May 15, 2024) — Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, today announced the ...

Wouldn’t it be fantastic if your business could be available 24/7 to answer customer inquiries? Imagine never missing a call and having every customer interaction handled with precision and care, no ...

As AI becomes a fixture in contact centers, the conversation is shifting from hype to measurable business value. Enterprises are no longer asking if they should deploy AI for routing, self-service, ...

Providers of AI-powered voice recognition software are gaining traction with car companies as they look to improve often-clunky voice assistant technology. SoundHound said it has a deal to add Alfa ...

Computer scientists at the University of Waterloo have discovered a method of attack that can successfully bypass voice authentication security systems with up to a 99% success rate after only six ...